Refund Policy

Refunds & Returns

At Marrow, we stand behind the quality of our products. If you’re not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order.

To qualify, items must be unused, in their original condition, and returned with all packaging. Once we receive and inspect your return, we’ll issue a refund to your original payment method. Marrow reserves the right to deny refunds if we determine that the policy is being abused.

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. Our team will promptly evaluate the issue and make it right.

For any questions or concerns, please reach out to our support team at contact@shopmarrow.store